Dom's got ten years experience at Twining

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How long have you been working at Twining?

I have been working at Twining for about 10 years.

What is your background professionally speaking?

I came to Twining as a semi-professional footballer who worked with socially excluded young people trying to turn their lives around. But I've had a number of 'interesting' jobs over the years including a Market Researcher, Data Analysis Executive, Trainee Financial Consultant but as they say a person who never made a mistake never tried anything new...So here I am!

Currently I am working with a close friend who has launched a natural ginger drink and hopefully we remain close after this journey. I also have a couple of business interests that challenges my thought processes in different ways.

What does your role involve?

In layman’s terms my role as a IPS Team lead is to push, pull and support my team to help clients move into employment and achieve an improved sense of wellbeing through work.  

What's different about Twining to other places you have worked?

There's a genuine passion to help improve clients lives through work. Although the nature of the market is performance driven there is an underlying drive within Twining to improve clients wellbeing which culminates in increased employment outcomes.

What do you enjoy about working at Twining?

I enjoy the fact that everyday is different but most importantly, Twining trust me and believe in my attributes which in return fosters a sense of belonging and builds an alliance to jointly achieve company objectives. 

Have you had any particular recent highlights?

Funny enough I was signposting a client asked him questions around the main triggers to his anxiety and what would reduce his anxiety. He's a graphic designer, but is being bullied by the MD. He raised a grievance but it had been turned down and thrown out. He mentioned that he had meetings with an employment lawyer but couldn't afford their rates. So I asked him what they had discussed and explored his next steps, after a while he mentioned he had another job lined up and was due to meet with the MD in two hours who wanted to 'shut down' the case. I probed to see if he had contacted ACAS and the Equality & Human Rights Commission. The client was very grateful and thanked me for providing insight into his predicament. By 5pm that evening the client had called me, elated, saying he had managed to negotiate a standard contract agreement to walk away by the end of the week based on the advice I had provided. He's very happy to start a new chapter in his life.

It just reminds me that we should always face the sunshine (focus on something positive) so the shadows (bad situations) fall behind us.

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